JULIE, Inc. is a “call before you dig” service that helps protect underground utilities and the safety of people working or living near them. By integrating JULIE tickets with Cartegraph OMS Tasks, clients save time and increase accuracy by reducing redundant data entry.
The JULIE Integration with Cartegraph OMS can be implemented through automation with an extensible markup language (XML) file. The integration retrieves JULIE ticket data from an FTP server and converts this information into a Task within Cartegraph OMS. Ticket data typically includes: Received Date, Ticket Number, Ticket Type, Work Description, and a URL to the ticket’s map. In addition, the original JULIE ticket file is attached to the OMS Task record, so the original ticket can be easily referenced.